At Xylvanta LLC, we’re dedicated to ensuring your cleaning supplies arrive quickly and safely. Please read our shipping policy to understand how your order will be processed and delivered.

Order Processing Time All orders placed on https://xylvanta.com/ are processed within 1-2 business days (Monday through Friday, excluding holidays). Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping Rates & Delivery Estimates We are pleased to offer free Standard Shipping on all orders, with no minimum purchase required.

  • Standard Shipping: Delivery typically takes 3-7 business days after your order has been processed.

Please note that delivery estimates are for actual transit time once the package has been picked up by the carrier and do not include our order processing time.

Shipment Confirmation & Order Tracking You will receive a Shipment Confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24 hours.

Domestic Shipping Only Xylvanta LLC currently ships only to addresses within the United States. We do not offer international shipping at this time. We also cannot ship to P.O. boxes or APO/FPO/DPO addresses.

Damages & Lost Packages Xylvanta LLC is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim. If your package is lost in transit, please contact us at support@xylvanta.com or +18008797346, and we will assist you in initiating a claim with the carrier.

Incorrect Shipping Address It is the customer’s responsibility to provide an accurate shipping address. If an incorrect address is provided and the package is returned to us, you may be responsible for re-shipping costs. We are not responsible for packages delivered to an incorrect address provided by the customer.

Contact Us For any questions about your order or our shipping policy, please contact us: